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Subscriber Calling Campaign

"Good Afternoon, this is [YOUR NAME] with the Minnesota Opera."

“Mr/Mrs [NAME], Subscriber’s feedback is very important to us. I am calling you today get your input on improving our services.” – Pause, let them reply.
I see this is your first year subscribing, did subscribing to Minnesota Opera meet your expectations overall?*
How did we meet/not meet your expectations?
Could you please tell me about a specific experience that has contributed to your satisfaction or dissatisfaction with being a subscriber?*
Can you please give me one or two suggestions you have for improving our subscription offerings and services that would make your experience exceptional?*
“Thank you for your time and input. We will review all of the suggestions from our new subscribers for future planning. Our goal is to make your experience exceptional!"

"Once again my name is [YOUR NAME]. Thank you for subscribing, and I hope you enjoy your upcoming performance of [UPCOMING SHOW]. If you have any questions regarding the Minnesota Opera or subscriptions, please contact us at the Ticket Office at 612-333-6669, M-F, 10am-5pm.”