Frequently Asked Questions
We hope this page answers your questions.
If not, please call Minnesota Opera Patron Services at 612-333-6669
and we’ll be happy to help!
HOW DO I USE MOBILE TICKETS?
Mobile tickets are available in addition to physical tickets.
Log in to your account to view your upcoming events and access your mobile tickets.
Otherwise, you may have received an email with your mobile tickets from [email protected]
with the subject line, “Your MN Opera Tickets”.
Mobile tickets can only be scanned directly off of a mobile device.
WHAT ARE THE
TICKET OFFICE HOURS?
Hours: M–F: 10am–5pm
Summer Hours: M-Th: 10am-5pm, F: 10am-1pm
Weekday Performances: Phones are open until curtain.
Weekend Performances: Phones open at 2pm for evening performances and at 10:30am for matinee performances.
Minnesota Opera staff will be available at the performance venue ticket office 90 minutes prior to curtain.
HOW CAN I PURCHASE
OPERA TICKETS?
Individual tickets and subscriptions are available by phone, in person, or online.
By phone: 612-333-6669
Online: Click here to buy online
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards. (Visa, Mastercard, Discover and American Express).
WHAT ARE THE DIFFERENT TICKET PRICES & SEATING AREAS?
For single ticket pricing, detailed seating charts and descriptions of seating areas, please visit our online seating chart.
CAN I PURCHASE
AN OPERA GIFT CERTIFICATE?
Yes. Minnesota Opera gift certificates are available by phone and online. Gift certificates may be used toward payment for single tickets, subscriptions, and creative development classes.
ARE DISCOUNTED OR LAST MINUTE TICKETS AVAILABLE?
Tempo is a discounted ticket program for opera-goers ages 21-45.
Groups of 10 or more save up to 50% off regular ticket prices.
Subject to availability, we offer a general public rush in person 90 minutes prior to curtain. Any remaining seat will be available at 50% off the regular ticket price. We do not accept gift certificates or discount coupons during rush.
HOW DO I GET MY TICKETS FROM WILL CALL?
Tickets held at Will Call are available to pick up 90 minutes prior to curtain at the performance venue’s ticket office.
WHAT IF I LOSE MY TICKET?
Call the Minnesota Opera Patron Services to replace tickets free of charge. If you forget your ticket on the way to the theater, simply stop by the venue’s ticket office and we will reprint your ticket.
DO YOU OFFER
YOUTH DISCOUNTS?
We have expanded our discount program for young opera-goers 20 years old and under. Purchase tickets in advance or rush tickets on performance days – No ID required. For more information, visit our Youth Pricing page.
On performance days, youth rush tickets are available at the performance venue’s ticket office beginning 90 minutes prior to curtain. Any remaining seat for that day’s performance will be available for $10, plus a $3 facility fee.
WHAT IS THE EXCHANGE, OR CANCELLATION POLICY?
If you are unable to attend a performance, you can request to donate the value
of your tickets, bank your tickets, or exchange your tickets for another performance.
We accept return requests up to 1 hour prior to performance. Call Patron Services or request
a return online by submitting the return request form in your MN Opera account under My Events.
DONATE YOUR TICKET
Return your ticket for a tax-deductible donation up until curtain call. We will send a tax receipt to you acknowledging the value of the ticket, minus any applicable fees.
EXCHANGE YOUR TICKET
Subscribers exchange for free. Non-subscriber exchanges will incur a $5.00 per ticket exchange fee.
If you exchange into a higher priced seating location or performance, you will be charged the difference at the time of the exchange. Additional restrictions may apply.
Tickets must remain in their opera season. Cross season exchange requests will not be honored.
BANK YOUR TICKET
Place the value of your ticket on your account for future purchases, minus any applicable fees.
On account funds may not transfer between seasons.
What Services Do You Provide for Patrons With Disabilities?
For patrons with disabilities, wheelchair-accessible seats are available. Audio description will be available for select performances. Please call 612-333-6669 for details and indicate any special needs when ordering tickets. At Ordway, accessibly restroom and other facilities are available, as well as Braille or large-print programs and infrared listening systems. For more information, please visit our Accessibility Services page.
HOW DO I GIVE TO SUPPORT MN OPERA?
To make a donation, please call 612-342-9567 or visit our online donation page.
WHERE DOES MN OPERA PERFORM?
All operas are performed either at the Ordway, in downtown St. Paul across from Rice Park or the Luminary Arts Center, in downtown Minneapolis. The Ordway is located at 345 Washington Street, St. Paul, MN 55102 and the Luminary Arts Center is located at 700 North First Street, Minneapolis, MN, 55401. For more information, visit our Parking and Directions page.