Health and Safety Protocols

We cannot wait to see you again as we return to live performances for in-person audiences. Your safety is our top priority, and we are following public safety guidelines from the Centers for Disease Control and Prevention (CDC) and the Minnesota Department of Health.

Below are the steps we are taking at the Ordway Center for the Performing Arts to ensure we reopen in the safest way possible:

Vaccination policy

In light of the highly transmissible Delta variant and increasing case numbers in Minnesota, we require all guests to present proof of either full COVID-19 vaccination or a negative COVID-19 test result taken within 72 hours prior to attending an event at the Ordway.

Being fully vaccinated means completing your final dose of a COVID-19 vaccine at least 14 days before the performance date. Proof of vaccination or a negative test result must be shown when entering the theater. Proof of vaccination includes bringing a physical card or showing a digital photo of your vaccination card. Proof of a negative test result includes bringing a printed or digital copy of your test results.

Mask policy

All guests and staff will be required to wear masks inside the venue, except while eating or drinking in the lobbies. This follows the Centers for Disease Control and Prevention’s recent recommendation that everyone should wear a mask indoors regardless of vaccination status.

Air quality

The Ordway’s air system brings in fresh air from the outside to help limit the spread of airborne viruses like COVID-19. In addition, several updates have been made to further improve air safety inside the Ordway:

  • Upgraded the heating, ventilation and air-condition (HVAC) filtration to high-efficiency MERV 13 filters, following Minnesota Department of Health best practices.
  • Added HVAC controls and sensors to improve air velocity within the building and provide additional monitoring and control of the system by our facility engineers.
  • Removed forced air hand dryers in all restrooms, which have been shown to disperse a high quantity of bacteria into the air and replaced them with paper towel dispensers.

Social distancing

Performances in September will operate at reduced seating capacity to allow for social distancing. Tickets for shows after September will be sold at varying capacities depending on the arts organization presenting the show, in accordance with city and state guidelines.

Cleaning and sanitizing

In addition to the robust cleaning practices that were already in place, we have:

  • Increased the frequency of cleaning throughout the building for high-touch areas in the front of house and back of house areas of the Ordway.
  • Added state-of-the-art practices including self-cleaning anti-microbial covers in high touch areas where possible.
  • Set up hand-sanitizing stations throughout the venue.
  • Trained all employees in critical hand washing and cleaning guidelines.
  • Replaced waste receptacles with open top units so guests can throw out items without touching any surfaces.

Ordway Safety Protocols

Learn more about the safety protocols at the Ordway in advance of The Anonymous Lover, Voices United, and Carmen. 

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