Health and Safety Protocols

We cannot wait to see you again as we return to live performances for in-person audiences. Your safety is our top priority, and we are following public safety guidelines from the Centers for Disease Control and Prevention (CDC) and the Minnesota Department of Health.

1.14.22 UPDATE:

The Arts Partnership (Minnesota Opera, Ordway, The Saint Paul Chamber Orchestra and Schubert Club) announced today that it will require a COVID-19 booster shot for vaccinated audience members attending performances at the Ordway Center for the Performing Arts beginning February 1. Until further notice, audience members will be required to present either proof of their COVID-19 vaccination and booster shot, or a negative test result taken within 72 hours before a performance. The Partnership has also updated its mask policy, now requiring guests to wear non-cloth masks such as N95, KN95, KF94 or surgical masks.

“The health of our guests, artists and staff is paramount, and we want everyone who attends one of our performances to feel comfortable and safe,” said Ryan Taylor, president of the Arts Partnership and president and general director of Minnesota Opera. “Our updated policies continue to follow current recommendations from public health experts, and we will continue to pursue decisions to best protect our artists, guests, organizations and our broader community.”

All patrons who have not received a booster shot by Feb. 1 will need to present a negative test result taken within 72 hours before attending a performance. This includes guests who are not yet eligible for the booster, including children under the age of 12. The Minnesota Department of Health (MDH) and the Centers for Disease Control and Prevention (CDC) recommend vaccinated people ages 12 and older receive a booster shot. Recipients of the Pfizer vaccine (ages 12 and older) become eligible for a booster five months after their second dose, recipients of the Moderna vaccine (ages 18 and older) become eligible for a booster five months after their second dose, and recipients of the Johnson & Johnson vaccine (ages 18 and older) become eligible two months after their single dose.

Proof of either a booster shot or a negative COVID-19 test can be shown as a printed copy or digital copy, including on Docket or Bindle. In compliance with the City of Saint Paul’s executive order, negative COVID-19 test results must be from a medically supervised PCR or antigen test taken within 72 hours before a performance. Rapid home tests will not be accepted.
Each must accompany a matching photo ID, such as a valid driver’s license or state ID.

Ticket holders experiencing COVID-19 symptoms or who do not meet these new requirements will be able to exchange their tickets or request a refund. Face masks will still be required at all times in the Ordway, regardless of vaccination status, except when actively eating or drinking in lobbies. Given the transmissibility of the Omicron variant, the Partnership has updated its mask policy to require non-cloth masks such as N95, KN95, KF94 and surgical masks. Non-cloth masks will be available at the Ordway upon arrival if needed courtesy of the Arts Partners.

The Arts Partnership will continue to evaluate the latest public safety guidelines from the CDC and MDH and will adjust its health and safety policy accordingly.

Below are the steps we are taking at the Ordway Center for the Performing Arts to ensure we reopen in the safest way possible:

Vaccination policy

In light of the highly transmissible Delta and Omicron variants and increasing case numbers in Minnesota, we will require a COVID-19 booster shot for vaccinated audience members attending performances at the Ordway Center for the Performing Arts beginning February 1. Until further notice, audience members will be required to present either proof of their COVID-19 vaccination and booster shot, or a negative test result taken within 72 hours before a performance. In compliance with the City of Saint Paul’s executive order, negative COVID-19 test results must be from a medically supervised PCR or antigen test taken within 72 hours before a performance. Rapid home tests will not be accepted.

Mask policy

Face masks will still be required at all times in the Ordway, regardless of vaccination status, except when actively eating or drinking in lobbies. Given the transmissibility of the Omicron variant, the Partnership has updated its mask policy to require non-cloth masks such as N95, KN95, KF94 and surgical masks. Non-cloth masks will be available at the Ordway upon arrival if needed courtesy of the Arts Partners.

Air quality

The Ordway’s air system brings in fresh air from the outside to help limit the spread of airborne viruses like COVID-19. In addition, several updates have been made to further improve air safety inside the Ordway:

  • Upgraded the heating, ventilation and air-condition (HVAC) filtration to high-efficiency MERV 13 filters, following Minnesota Department of Health best practices.
  • Added HVAC controls and sensors to improve air velocity within the building and provide additional monitoring and control of the system by our facility engineers.
  • Removed forced air hand dryers in all restrooms, which have been shown to disperse a high quantity of bacteria into the air and replaced them with paper towel dispensers.

Social distancing

Performances in September will operate at reduced seating capacity to allow for social distancing. Tickets for shows after September will be sold at varying capacities depending on the arts organization presenting the show, in accordance with city and state guidelines.

Cleaning and sanitizing

In addition to the robust cleaning practices that were already in place, we have:

  • Increased the frequency of cleaning throughout the building for high-touch areas in the front of house and back of house areas of the Ordway.
  • Added state-of-the-art practices including self-cleaning anti-microbial covers in high touch areas where possible.
  • Set up hand-sanitizing stations throughout the venue.
  • Trained all employees in critical hand washing and cleaning guidelines.
  • Replaced waste receptacles with open top units so guests can throw out items without touching any surfaces.

Ordway Safety Protocols

Learn more about the safety protocols at the Ordway in advance of The Anonymous Lover, Voices United, and Carmen. 

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