Know Before You Go:
THE SONG POET AUDIENCE FAQ
Your performance takes place at the Luminary Arts Center in Minneapolis’ North Loop neighborhood at 700 North 1st Street. First time operagoer? Click here.
PARKING
Limited parking is available first-come, first served starting 90 minutes prior to the time of the performance at the Minnesota Opera parking lot located across the street from the Luminary Arts Center. Parking is $5—Credit Card payments only. For information about additional parking options and directions, please visit:
Please note: The Luminary Art Center’s next-door neighbor, ACME Comedy Club, may be hosting performances on the date of your performance. Please allow ample time as lot parking may be limited in capacity.
ACCESSIBILITY
For patrons requiring wheelchair access or with other accessibility needs, please contact Patron Services prior to your event at : 612-333-6669 and our team will be happy to assist you.
Stairs are required to access all seats except those in row A. There are railings on all staircases.
ACCESS YOUR TICKETS
In addition to physical tickets, mobile tickets are also available. If you forgot your tickets at home or simply want to skip the line follow the directions below:
FROM YOUR MOBILE DEVICE:
Open your Prepare For You Performance email and click the “View Tickets” button. Sign into your MN Opera account, if you are not already logged in. Present the barcode and tickets will be scanned directly from your mobile device.
EXCHANGES
We want to make sure you have a great seat when you’re available to attend. Don’t wait to exchange if you need to attend on a different date. Log into your account to exchange your tickets.
Subscriber exchanges are fee-free—it’s one of the benefits of being a MN Opera subscriber. Individual ticket exchanges are subject to a $5 fee per ticket. Not yet a subscriber? Learn more here.
Please note that tickets can be returned to Minnesota Opera for a tax-deductible donation. For more information, contact Patron Services at 612-333-6669 or [email protected].
HEALTH AND SAFETY
Masks will be encouraged and welcomed, but not mandatory for audience members. The Luminary will provide complimentary masks onsite should an audience member wish to utilize them. If you are exhibiting symptoms of COVID-19 or other illness, we request that you refrain from attending.
RUNTIME
Approximately 1 hour and 57 minutes with a 25-minute intermission approximately 53 minutes into the show.
CONTENT ADVISORY
This production includes recorded gunshots, explosions, war planes, loud sound effects, and non-firing firearms. This is contained in the first 40 minutes of Act I. Ask for specific timings at the counter.
LATE SEATING
Latecomers will be seated approximately 10 minutes into the opera or at intermission.
UNDERSTAND EVERY WORD
Sung in English and Hmong with English and Hmong captions projected above the stage.
SHARED VALUES OF PARTICIPATION
MN Opera is dedicated to creating a safe and inclusive environment across all our performances and programs. We expect you, our patrons and participants, to contribute to our mutually respectful and welcoming opera community.
PERFUME AND SCENTS
We ask that you refrain from wearing perfumes, colognes, or lotions with strong aromas out of respect to those with allergies or other sensitivities.
NEED FURTHER ASSISTANCE?
Contact Patron Services for assistance at 612-333-6669, M–F from 10am–5pm,or email [email protected]. Enjoy the opera!